This Privacy Policy explains in detail how we collect, use, share and protect your personal data when you interact with us. It will also provide you with a better understanding of your rights relating to the use of your personal data, and how you can exercise those rights.
We encourage you to take the time to carefully read the sections below. We would also ask that you share this Privacy Policy with anyone whose personal data you intend to share with us (such as other named drivers of your vehicle).
We reserve the right to amend or update this Privacy Policy at any time and in response to changes in data protection legislation and/or the systems and processes that we use. Please be assured that we will always notify you before using your personal data for any new purposes.
We are Halfords Limited and Halfords Autocentres Limited (collectively referred to as “Halfords”) of Icknield Street Drive, Washford West, Redditch, Worcestershire B98 0DE.
For the purpose of the products and services provided by this website, we act as Data Controller, which means that we are responsible for deciding how we use your personal data. We share this responsibility with Call Assist Limited (“Call Assist”) of Axis Court North, Station Road, Colchester, Essex CO1 1UX who also act as Data Controller.
The underwriter of your policy is Ageas Insurance Limited, part of the Ageas group of companies which acts as independent Data Controller. For further details, please refer to the Ageas Privacy Policy at www.ageas.co.uk/legal/privacy-policy.
Halfords has a dedicated Data Protection Officer. Should you wish to exercise any of your rights under data protection legislation, please direct your enquiry to Data Protection Officer, Halfords, Icknield Street Drive, Washford West, Redditch B98 0DE or email dataprotectionofficer@halfords.co.uk.
Personal data is information about you from which you can be identified. Dependent upon which service you require, we will collect different types of personal data about you. However, please be assured that we do not collect or process any personal data about you that we do not need in order to provide our services.
The types of personal data that we collect include:
We use a variety of methods to collect data from and about you including direct interactions, automated technologies, and third parties or publicly available sources.
We will only disclose/share information about you or your policy with a third party where it has been authorised by you, is with regulatory bodies, fraud prevention agencies, is required by law, or is necessary for Recovery Operators or other suppliers.
Under data protection legislation, you have a number of rights relating to the information we hold about you. This includes the right to ask for a free copy of any personal data we hold about you, ask for correction of any inaccurate information, object to the use of your personal data for marketing purposes, and complain to the Information Commissioner’s Office if you are not satisfied with our use of your data (https://ico.org.uk).
Your data is an important asset, and as such, we make every effort to ensure that security measures are in place to prevent unauthorised or inappropriate access, use, modification, disclosure or destruction.
In most circumstances, we will retain your personal data for a maximum of seven years from the end of the insurance policy, in line with legal and regulatory requirements.
In this website, certain links will lead you to website or pages that are not under our control. We accept no responsibility or liability for the content of other websites.
